Privacy Policy
How Iskaria collects, uses, and protects personal information. Last updated: September 2026.
Introduction
Iskaria ("we", "our", "us") respects your privacy. This policy explains what information we collect when you visit iskaria.com or contact us, how we use it, and the choices you have.
Information we collect
When you submit a contact form, email us, or message us on WhatsApp, we collect the details you provide — typically your name, email address, phone number, company, and the nature of your enquiry. We also automatically collect standard website-usage data such as pages visited, device/browser type, and actions like clicking our call, WhatsApp, or booking buttons.
WhatsApp Business Messaging
We use the WhatsApp Business Platform (Meta's Cloud API) to send and receive messages. As a technology and marketing partner, we also operate WhatsApp messaging on behalf of client businesses. When you message a WhatsApp number we operate — ours or a client's — your message content and contact details may be stored in our internal systems to manage the conversation and, where enabled, to help staff prepare responses. If you have previously messaged such a number, your conversation history and contact details may be synchronized into these systems as part of connecting that number to the platform. This data is handled under the same security and access protections described in "Data storage and security" below, and is never used for purposes beyond communication and the services we provide.
How we use it
We use your information to respond to enquiries, deliver and manage our services, and communicate with you about your project. We also use aggregated, non-identifying usage data to measure and improve our website and marketing.
Cookies and tracking
We use cookies and tracking technologies, including the Meta (Facebook) Pixel and Meta Conversions API, and Google tools (Google Analytics and Google Ads), to understand how visitors use our site and to measure and improve our marketing. We also use privacy-friendly hosting analytics (Vercel Web Analytics) to understand aggregate traffic. These tools may collect information such as the pages you visit, general device and location information, and actions you take on the site (for example, submitting a form or clicking our WhatsApp or call buttons). Some of this information is shared securely and directly with Meta and Google's servers for the same purpose. You can control cookies through your browser settings at any time.
Sharing
We do not sell your personal information. We share limited data with trusted service providers (such as hosting, advertising, and analytics partners like Meta and Google) only as needed to operate our website and deliver our services, and only to the extent described in this policy.
Data storage and security
Your information is stored securely and is accessible only to authorized personnel. We take reasonable technical and organizational measures to protect it against unauthorized access, loss, or misuse.
Your rights
You can request to view, update, or delete your personal information at any time by contacting us using the details below.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "Last updated" date above indicates when it was last revised.
Contact
Iskaria
Email: ibrahim@iskaria.com
WhatsApp: +91 81369 30719
ISKARIA