Instagram DMs pile up
Patients message from an ad or a post and expect a reply. Direct messages are easy to miss on a shared phone.
HomeWho we helpAesthetic clinics
Patient acquisition for aesthetic clinics.
Aesthetic patients discover you on Instagram, message before they book, and want a real consultation. We handle the DMs, the follow-up and the site around them.
Book a 15-minute call
Where aesthetic enquiries get lost
Many treatments, many questions
Injectables, skin, body and dentistry each have their own questions. A patient needs the right answer for the treatment they asked about.
Consultations, not instant bookings
Most patients want a conversation first. Enquiries that are not followed up rarely become consultations.
Claims have to stay factual
Medical advertising rules differ by country. We keep claims factual and check them before anything is published.
What we set up for an aesthetic clinic
Click-to-message ads on Instagram and Facebook
Ads that open a conversation, tagged with the ad it came from, so staff know what the patient saw.
Ads →A page for every treatment
Each treatment has its own page in English and Arabic, with the questions patients actually ask.
Search and AI →A shared inbox for DMs
Instagram and WhatsApp in one list with owners, labels and follow-up.
Shared inbox →Reporting on conversations
See conversations started and cost per conversation from your own Meta account.
Reporting →Work we have done
Dr. Namshi Clinic, aesthetic medicine & dentistry in Dubai, UAE.
959ad conversations started2 Jul to 29 Sep 2026, reported by Meta (7-day attribution)
AED 10.45cost per ad conversationAED 10,019 ad spend over the same period
44%of new enquiries arrive outside 9 to 63,574 new WhatsApp enquiries since 27 Mar 2026, clinic local time
Numbers from the clinic’s own systems. Read the case study →
Common questions
Can you reply to Instagram DMs?
Your staff reply to Instagram messages from the shared inbox. The patient bot works on WhatsApp only for now.
Do you write the treatment pages?
We build the pages and structure them for search and AI assistants. Your doctors approve the medical content.
Are you careful with medical claims?
Yes. We keep claims factual and check them against local rules before anything is published.
More in the full FAQ, or message us on WhatsApp.
Get started
Book a 15-minute call.
We will look at how enquiries reach your clinic today, point out where patients are getting lost, and tell you honestly whether we can help.
- 15 minutes
- Reply within two working days
- English and Arabic
- One clinic per specialty, per area