WhatsApp and Instagram messages land in one list your whole front desk works from, with the ad that brought each patient in shown right on the conversation.
Book a 15-minute callHi, do you have anything on Saturday?
Yes, 11:30 or 2:00. Which suits you?
11:30 please.
Booked. We will remind you the day before.
Illustration with demo data
When a patient taps a click-to-WhatsApp ad, the conversation is tagged as coming from an ad and shows the ad headline. Staff know what the patient is asking about, and you can see which ads bring in enquiries.
Every conversation has a status, an owner and labels. Staff claim a conversation, mark it resolved, and see at a glance what is unread or waiting.
WhatsApp and Instagram have messaging rules. The composer knows which channel you are in and what you can send, and offers approved templates when the window has closed.
Each clinic has its own number, its own conversations and its own colours. Data is kept separate per clinic, and staff only see the clinic they belong to.
The patient bot replies on WhatsApp. Instagram messages are for your staff.
A WhatsApp bot with human handoff, plus reminders before every appointment.
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Every call logged, missed calls flagged, staff and duration at a glance.
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Meta ad results next to enquiry volume, sources and reply times.
Learn more →We will look at how enquiries reach your clinic today, point out where patients are getting lost, and tell you honestly whether we can help.