Enquiries outside opening hours
At two clinics we work with, over 4 in 10 new WhatsApp enquiries arrived outside 9 to 6. If nobody is watching, they wait until morning.
HomeWho we helpDental clinics
Patient acquisition for dental clinics.
Dental enquiries arrive at all hours and often urgently. We make sure they are answered, tracked and booked, and that ad spend goes to a clinic that converts.
Book a 15-minute call
Where dental enquiries get lost
Pain and urgency
Someone with a toothache wants a reply now. A slow answer sends them to whoever answers first.
Missed calls at the front desk
A busy desk cannot answer every call. Without a log, nobody knows how many were missed or who called back.
No-shows and lapsed patients
Appointments that are missed, and patients due a check-up, need reminders and follow-up to come back.
What we set up for a dental clinic
One inbox for every message
WhatsApp and Instagram in a shared list, so nothing depends on one person’s phone.
Shared inbox →Call tracking
Every call logged, missed calls flagged, so someone can call back.
Call tracking →Reminders and follow-up
Appointment reminders on WhatsApp through approved templates, and follow-up for enquiries that went quiet.
Follow-up →A site and ads that bring the right patients
Treatment pages, Google Business Profile and Meta and Google ads, measured on conversations.
Search and AI →Work we have done
Dr. Namshi Clinic, aesthetic medicine & dentistry in Dubai, UAE.
959ad conversations started2 Jul to 29 Sep 2026, reported by Meta (7-day attribution)
AED 10.45cost per ad conversationAED 10,019 ad spend over the same period
44%of new enquiries arrive outside 9 to 63,574 new WhatsApp enquiries since 27 Mar 2026, clinic local time
Numbers from the clinic’s own systems. Read the case study →
Common questions
Can you answer enquiries outside opening hours?
A WhatsApp bot can answer common questions from approved answers and pass anything else to your staff. It never improvises prices or medical advice.
Do you work with our practice management software?
We work with the tools your team already uses. Tell us which system you run, and we will say honestly what we can connect.
Will this replace my front desk?
No. Your staff stay in charge. We give them one inbox, reminders and reporting so fewer enquiries slip through.
More in the full FAQ, or message us on WhatsApp.
Get started
Book a 15-minute call.
We will look at how enquiries reach your clinic today, point out where patients are getting lost, and tell you honestly whether we can help.
- 15 minutes
- Reply within two working days
- English and Arabic
- One clinic per specialty, per area