Iskaria
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HomeProductFollow-up & reminders

Follow up every enquiry. Remind every patient.

A patient bot answers the common questions on WhatsApp and hands anything that needs a person to your staff. Reminders go out before appointments, so a no-show is chased instead of lost.

Book a 15-minute call

Answers the common questions instantly.

The bot replies on WhatsApp using answers and images your clinic has approved, collects the details for a booking, and passes the rest to your staff. It never improvises prices or medical advice.

  • Uses only your approved answers and assets
  • Captures booking requests
  • Hands over to a person when it should

Handoffs that get picked up.

Conversations that need a person go into a handoff queue with their age. Staff claim them, and anything left waiting is escalated and alerted, so an enquiry does not sit for two days.

  • A queue of conversations waiting for a person
  • Claim, escalate and resolve
  • Alerts when something is left waiting

Reminders before every appointment.

Appointment reminders go out on WhatsApp through approved message templates, and each appointment is marked once reminded. Patients who still miss one can be followed up and rebooked.

  • Approved WhatsApp reminder templates
  • Marked as reminded per appointment
  • Arabic and English messages

The rest of the system

Get started

Book a 15-minute call.

We will look at how enquiries reach your clinic today, point out where patients are getting lost, and tell you honestly whether we can help.

  • 15 minutes
  • Reply within two working days
  • English and Arabic
  • One clinic per specialty, per area
Book a 15-minute call