A log of every call.
Incoming, outgoing and missed calls appear in one list with the time, the staff member and the duration.
- Incoming, outgoing and missed
- Which staff member took it
- Call length
See every call, including the missed ones.
Calls on your clinic line are logged with who took them, how long they lasted and which were missed, so nobody has to guess what happened at the front desk.
Book a 15-minute call- 10:42 Reception 2m 14s
- 10:31 Reception 1m 03s
- 10:18 Missed call
- 09:55 Dr. desk 4m 40s
- 09:40 Missed call
- 09:12 Reception 0m 48s
2 missed calls to return
Call back before they try another clinic.
In developmentCall review
Transcript, summary, sentiment and risk flags for each call.
Illustration with demo data
Missed calls do not disappear.
Missed and rejected calls are visible in the same list, so someone can call the patient back before they call the next clinic.
- Missed calls flagged in the list
- Ready to return, not buried in a phone log
In development
Listen for what matters.
Call recordings can be transcribed, summarised and checked for sentiment and risk, with alerts sent to your team chat.
- Transcription in Arabic and English
- Summary, sentiment and risk flags
- Alerts to your team chat
Call review with transcripts and alerts is in development and is not part of today’s service.
The rest of the system
Shared inbox
WhatsApp and Instagram in one list, with the ad behind every enquiry.
Learn more →
Follow-up & reminders
A WhatsApp bot with human handoff, plus reminders before every appointment.
Learn more →
Ad & enquiry reporting
Meta ad results next to enquiry volume, sources and reply times.
Learn more → Get started
Book a 15-minute call.
We will look at how enquiries reach your clinic today, point out where patients are getting lost, and tell you honestly whether we can help.
- 15 minutes
- Reply within two working days
- English and Arabic
- One clinic per specialty, per area